Mantri Synergy builders who have provided ramps at the entrance to residential blocks haven't done it for the departmental store in the Clubhouse. I can't see my mother (90 plus and using a walker) doing shopping at Mantris.
A ramp at the shop entrance would also be needed for movement of shopping carts. Whoever sets up shop at the Clubhouse should arrange for shopping carts to facilitate resident-shoppers to carry their buys right up to the lift-bay of their residential block. Shop-owner or PropCare can deploy a person to wheel back to the Clubhouse the shopping carts left by residents at various blocks.