Disappointed with the lack of response from Airtel when we wanted additional connection for our third room, I opted for Tata Sky, only to face a hassle about placement of the Dish. The installation technician ruled out balconies for fixing the Dish in our 9th floor apartment in Mantri Synergy. . We had to seek a favour from our 12th and top-floor neighbour who owns the terrace rights. The developer has made money selling terrace space to apartment owners on the top-floor, whether or not the top floor apartment owners require such space on payment. Whether it is right and legally proper for developers to transact what is essentially common area is quite another matter.
When you go in for Tata Sky the dealer doesn't tell you about about the technical aspect of fixing the Dish. What is worse, both dears at Kelambakkam were affirmative in response when we asked if the Dish could be fixed in our our balcony. Shouldn't dealers be required to guide customers properly ? Shouldn't they consider hiring part-time staff for site evaluation before selling Tata Sky or any other DTH package to residents in high-rise buildings.
As of now, there is no co-ordination among the TV dealer, installation staff (outsourced by Tata Sky folk), and the company's web-based customer service that mainly operates as a re-charge mode. . .
I don't know if it is feasible for Mantri Synergy or other high-rise buildings to go in for DTH service provider who can put up a mega dish on common terrace space or on top of the clubhouse, and feed individual apartments their preferred channels. In such an arrangement we can even have a in-house channel, in which residents welfare associations can telecast their announcement and activities. This would provide the association scope for revenue through ads.. And then we can have movies on this channel..
We could do with feedback on feasibility of in-house cable facility, cost involved in setting it and operating it and the licensing procedure, if any.
When you go in for Tata Sky the dealer doesn't tell you about about the technical aspect of fixing the Dish. What is worse, both dears at Kelambakkam were affirmative in response when we asked if the Dish could be fixed in our our balcony. Shouldn't dealers be required to guide customers properly ? Shouldn't they consider hiring part-time staff for site evaluation before selling Tata Sky or any other DTH package to residents in high-rise buildings.
As of now, there is no co-ordination among the TV dealer, installation staff (outsourced by Tata Sky folk), and the company's web-based customer service that mainly operates as a re-charge mode. . .
I don't know if it is feasible for Mantri Synergy or other high-rise buildings to go in for DTH service provider who can put up a mega dish on common terrace space or on top of the clubhouse, and feed individual apartments their preferred channels. In such an arrangement we can even have a in-house channel, in which residents welfare associations can telecast their announcement and activities. This would provide the association scope for revenue through ads.. And then we can have movies on this channel..
We could do with feedback on feasibility of in-house cable facility, cost involved in setting it and operating it and the licensing procedure, if any.
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