Those of us so used to paying our phone bills online or through bank so long find it cumbersome having to go to Kelambakkam telephone exchange to pay at the counter. Phone subscribers at Mantri Synergy have fiber optic FTTH landline and broadband connection. For which BSNL does not yet have a system for online bill payment in place.
To pay bills through banks you need subscriber account number. And the BSNL Accounts department say they are in the process of alloting A/c numbers to FTTH phone subscribers. When I went to Kelambakkam payment counter the other day a staffer said it would take a couple of months for them to create an account for us at Mantri's. BSNL has been saying this for the past six months. The cashier suggested we phone the Accounts Officer for further details - 044 22500716 (Mr Radha). If anyone finds additional info., it would help if the person share it by leaving a comment in this blog.
Meanwhile our phone/broadband man at Mantri's Mr Aashik said, as an interim arrangement, BSNL accounts people at Guindy office can depute a person to collect phone bills from Mantri residents. Telephone revenue inspector Mr Venugopal, they say, would visit Mantri's for bill collection, if we mobilize payment from at least 10 phone subscribers at any given time. Mr Venugopal's number - 9445013779.
Mr Nambiar, Mantri's first resident, who has been paying his bills at Kelembakkam ever since he moved in in Feb. last year, has a suggestion. Why not we have Mr Venugopal come to Mantri's for bill collection on a specified date ( say 15th) every month ? Maybe our association could evolve a bill collection system based on such input.
To pay bills through banks you need subscriber account number. And the BSNL Accounts department say they are in the process of alloting A/c numbers to FTTH phone subscribers. When I went to Kelambakkam payment counter the other day a staffer said it would take a couple of months for them to create an account for us at Mantri's. BSNL has been saying this for the past six months. The cashier suggested we phone the Accounts Officer for further details - 044 22500716 (Mr Radha). If anyone finds additional info., it would help if the person share it by leaving a comment in this blog.
Meanwhile our phone/broadband man at Mantri's Mr Aashik said, as an interim arrangement, BSNL accounts people at Guindy office can depute a person to collect phone bills from Mantri residents. Telephone revenue inspector Mr Venugopal, they say, would visit Mantri's for bill collection, if we mobilize payment from at least 10 phone subscribers at any given time. Mr Venugopal's number - 9445013779.
Mr Nambiar, Mantri's first resident, who has been paying his bills at Kelembakkam ever since he moved in in Feb. last year, has a suggestion. Why not we have Mr Venugopal come to Mantri's for bill collection on a specified date ( say 15th) every month ? Maybe our association could evolve a bill collection system based on such input.
